Industries

One platform, every self-service machine.

If a machine serves, dispenses or starts on demand, it can run on DMS. The same Hero Nexus software, QuadC cloud and HERO operations sit behind a dozen categories — and behind any PLC-controlled machine that has never taken a payment before.

Talk to engineering Explore the platform
12+ categories Any PLC machine One platform
  • MDB
  • EXECUTIVE
  • MODBUS
  • OTA
  • API

Just need card and contactless payment on your machine? That's the simplest thing we do — coin-op or mechanical, we fit it without replacing the machine.

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Where it runs

A dozen categories, one integration

Each category below already runs on the platform. The machine changes; the payment, telemetry and fleet layer does not — so an operator with a mixed estate runs all of it from one place.

Vending Cashless payment and real-time telemetry on any snack or drink machine, over MDB.
Coffee Ingredient-level telemetry, cup counts and contactless payment for bean-to-cup and instant machines.
Snack Slot-level stock data and card, QR and meal-card acceptance on spiral machines.
Water dispensers Litres dispensed, payment and remote monitoring for water and refill points.
Laundry Start washers and dryers and take payment remotely across an unattended laundromat.
Car wash Payment integrated over Modbus into the PLC that runs the bay — no new control panel.
Massage chairs Per-session payment and usage telemetry for chairs in malls, airports and cinemas.
Arcade & games Cashless credits, uptime and revenue reporting for game and redemption machines.
Lockers Rental, access and payment for parcel, storage and click-and-collect lockers.
Kiosks Self-service checkout and payment for interactive and ordering kiosks.
EV chargers Session-based payment, tariffs and live status for AC and DC charge points.
Access control Card and badge acceptance on gates, turnstiles, barriers and doors.
Any PLC-controlled machine If it runs on a PLC, we integrate payment and telemetry over Modbus — car wash, industrial or a custom one-off. The machine does not need to have been built to take money.
Read the PLC note

What they share

The same platform under every machine

Whatever the category, every machine gets the same four things the moment Hero Nexus goes on it. That is the point of one platform: the capability is constant, only the machine changes.

  • Integrated payment

    Card, contactless, QR and meal cards — the full acceptance stack, identical on a coffee machine and a car wash.

  • Real-time telemetry

    Sales, stock, temperature, errors and uptime streamed from every machine, whatever it dispenses.

  • Remote operations

    Start, stop, configure and price from HERO in the browser — no site visit, on any device.

  • OTA updates

    Push software and configuration to one machine or the whole fleet over the air, across every category at once.

Not sure your machine fits? It probably does.

Tell us what the machine does and how it's controlled. If it runs on a PLC or speaks MDB or Modbus, we can put payment and telemetry on it.

Talk to engineering Read the PLC note