The software platform behind smart self-service machines

Engineering the Future of Self-Service.

Hardware-independent software for self-service machines: Android edge devices, cloud telemetry, integrated payment and browser-based fleet operations — built on 30 years of embedded engineering.

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Android edge Hardware-independent Since 1996
HERO Panel · live fleet
ACTUAL SCREENSHOT
HERO panel screenshot: refill activity, total machines and payment devices, out-of-stock count and weekly sales tiles above a daily sales chart, a payment-method breakdown by currency, a best-selling products list and a per-product sales bar chart.
Not a mockup: HERO in a browser on a working fleet. Revenue figures and product barcodes are blurred out; nothing else in the frame is retouched.

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Just need card and contactless payment on your machine? That's the simplest thing we do — MDB, PLC, coin-op or mechanical, it can be fitted to any of them.

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See the payment systems

  • MDB
  • PULSE
  • MODBUS
  • OTA
  • API

Payment

Four payment worlds, one integration

Taking money is one of the jobs our terminals do every day — cards, meal vouchers, transit cards and wallets, on the same board and the same integration. You certify once; the platform handles the rest.

  • Card networks Contactless, chip and magstripe
    • Visa
    • Mastercard
    • American Express
    • Troy
  • Meal cards Turkey's meal-voucher ecosystem
    • Multinet Up
    • Edenred
    • Pluxee
    • Setcard
    • MetropolCard
  • Transit cards City transit stored value
    • İstanbulkart
  • Closed-loop credit Corporate CSC and campus wallets
    • CSC
    • Macellan

See payment in detail

30 years

Three decades of self-service engineering

From R&D in 1996 and the first prototypes in 1998, to the first vending card payment shipped in 1999 — through Akbil closed-loop, contactless and meal cards — to a full Android edge and cloud platform. The payment problem taught us the machines; the machines became the platform.

1998
First prototypes — Mobicom's award for the first domestic product on Mobitex, Ericsson's wireless packet-data network. Turkey itself got mobile packet data three years later.
1999
First product in the field: wireless card payment on vending machines (VM-POS over Mobitex), with a Pepsi-Cola Türkiye deployment on Yapı Kredi Bankası infrastructure.
2008
Contactless credit and debit acceptance, via Garanti Bankası.
2010
CSC — closed-loop corporate credit: staff buy from machines with the access card they already carry (AnyID), on a company-defined credit.
2015
Transit cards, İstanbulkart among them.
2018
The meal-card schemes, one after another: Setcard, then Multinet and Ticket/Edenred in 2019, Metropol in 2020.
2020
QR payments.
2026
The Hero Nexus · QuadC · HERO platform: edge, cloud and browser operations.

See the full timeline, entry by entry, with sources

Industries

If it serves, dispenses or starts on demand, it runs on DMS

One platform across a dozen self-service categories — and any PLC-controlled machine behind them.

Vending Cashless payment and telemetry on any snack or drink machine.
Coffee Ingredient-level telemetry and contactless payment for coffee machines.
Snack Slot-level stock data and card acceptance on spiral machines.
Water dispensers Litres dispensed, payment and remote monitoring for water points.
Laundry Start machines and take payment remotely across a laundromat.
Car wash Payment integrated over Modbus into the PLC that runs the bay.
Massage chairs Per-session payment and usage telemetry in malls and airports.
Arcade Cashless credits, uptime and revenue reporting for game machines.
Lockers Rental, access and payment for parcel and storage lockers.
Kiosks Self-service checkout and payment for interactive kiosks.
EV chargers Session-based payment and status for charge points.
Access control Badge and card acceptance on gates, turnstiles and doors.
Any PLC-controlled machine If it runs on a PLC, we integrate payment and telemetry over Modbus — whatever the machine does.
Browse all industries

The platform

Three layers, one ecosystem

Hero Nexus on the machine, QuadC in the cloud, HERO in the browser — connected by one secure real-time link. Each layer does one job well; together they run the fleet.

The Live Wire Live data path: a machine reports through Hero Nexus on the device, QuadC in the cloud and HERO in the browser, to the operator. MACHINE Vending · coffee · car wash Hero Nexus Android edge software QuadC Cloud platform HERO Browser operations OPERATOR Any device, anywhere VEND OK · ₺45,00 TEMP 4.2°C OTA 100% STOCK 12
Hero Nexus Android edge software Runs inside the payment terminal: payment, MDB, VMC and PLC control, and telemetry — offline-first with a local database and OTA updates. Explore Hero Nexus QuadC The cloud platform Device management, telemetry ingestion, users and auth, reports and analytics, OTA distribution and an open API — multi-tenant, built for fleets. Explore QuadC HERO Fleet operations, in the browser Live status, sales and revenue, alarms, reports with Excel and PDF export, and remote configuration — no install, on any device. Explore HERO

Hardware-agnostic

One platform. Unlimited hardware.

Terminal hardware changes; the platform stays constant. Hero Nexus runs on Nexgo today and is built to run on PAX, SUNMI, Castles and Newland next — no redesign, no re-integration.

Five terminal brands connect down into a single constant DMS platform layer, which in turn serves the operator's machines and operations. NexgoLIVEPAXREADYSUNMIREADYCastlesREADYNewlandREADY DMS platform layer — Hero Nexus · QuadC · HERO Your machines & operations

  • Swap the terminal, keep the platform

    Move to new hardware without rebuilding integrations or retraining operators.

  • No vendor lock-in

    Payment, telemetry and fleet logic live in the platform layer, not the device.

  • One skill set, every terminal

    The same Hero Nexus software, MDB handling and cloud apply across each supported brand.

Smart VMC

Modernize the machine you already own

Turn a keypad-and-LED vending machine into an Android, cloud-connected, card-accepting machine — without replacing it. One investment; the machine stays.

Before

LED display + keypad

Coins and notes only. No card acceptance, no telemetry, no remote control, no data.

After

Android touchscreen

Card, QR and meal-card payment, cloud telemetry and OTA updates — on the very same machine.

The mechanics stay; the electronics and software become current. One machine, upgraded — not replaced.

See Smart VMC

PLC & Modbus

Payment for machines never built to take it

We integrate payment directly into PLC-controlled machines over Modbus — car washes, arcades, massage chairs and custom industrial automation. Written as an engineering note: problem, protocol, result.

Problem

The machine is controlled by a PLC with no payment interface and no path to modern cashless acceptance.

Protocol

Hero Nexus speaks Modbus to the PLC, mapping start and vend signals to real-time payment authorization.

Result

The machine now takes cards, QR and meal cards and reports telemetry — with no mechanical redesign.

  • Car wash
  • Arcade
  • Massage chairs
  • Industrial automation
  • Custom machines
Read the PLC note

Engineering notes

What we write about, we have shipped

Protocols, telemetry, payment and the build-vs-buy questions operators and machine makers actually ask — written in the language of engineering, not sales.

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Tell us about your machines and your fleet. We'll show you how Hero Nexus, QuadC and HERO fit — on the hardware you already run.

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