Telemetry · Real-time machine data

Every machine, reporting for itself.

Sales, stock, temperature, errors and uptime — streamed from every machine in real time. Operations stop running on guesswork: you plan routes on data, cut empty trips, and hear about a fault the moment it happens, not on the next visit.

Real-time Per-machine Fault alerts
10:42:07 VEND ₺45,00 · IST-042 · slot B4
10:42:31 TEMP 4.2°C · IST-042 · zone A
10:43:02 STOCK 3 left · IST-118 · slot C2
10:44:15 OTA 100% · IST-042 · v2.14.0
10:45:51 FAULT cooling · IST-207 · code E12

What we measure

Five signals that run an operation

The telemetry is not a data dump — it is the small set of signals that actually change what an operator does today. Each one is reported per machine, in real time.

Sales & revenue Every transaction with method, amount and time — live revenue per machine, per site, per fleet.
Stock levels Slot-level counts as they fall, so a machine is refilled before it sells out, not after.
Temperature Cabinet and zone temperature for food-safety compliance and early cooling-fault warning.
Errors & faults Machine fault codes the moment they trip — jams, bill acceptors, cooling, door state.
Uptime Online/offline state and availability per machine, so downtime is measured, not guessed.

Why it changes operations

From blind routes to data-driven ones

Without telemetry, an operator drives a fixed route and hopes. With it, the fleet tells the operator where to go, what to carry and what to fix — before a customer ever finds an empty or broken machine.

  • Plan routes on data, not habit

    Refill the machines that are actually low, in the order that matters — instead of a fixed weekly loop past full machines.

  • Cut empty trips

    A technician arrives with the right part and the right stock because the machine reported the problem first — fewer visits, each one worth making.

  • Act on faults instantly

    A cooling failure or a jam raises an alert the moment it happens, so it is fixed in hours — not discovered as lost sales on the next visit.

The stream

What the data actually looks like

Telemetry arrives as a continuous stream of typed events, one per machine action. This is the raw material behind every report, alert and route in HERO.

Live event stream — one operator's fleet, mid-morning:

quadc://fleet/stream LIVE
10:41:58 ONLINE IST-042 · Nexgo · Hero Nexus v2.14.0
10:42:07 VEND ₺45,00 · IST-042 · slot B4 · contactless
10:42:31 TEMP 4.2°C · IST-042 · zone A
10:43:02 STOCK 3 left · IST-118 · slot C2
10:43:44 VEND ₺12,50 · IST-118 · slot A1 · meal card
10:44:15 OTA 100% · IST-042 · v2.14.0
10:45:51 FAULT cooling · IST-207 · code E12 · alerted
10:46:09 UPTIME 99.8% · fleet · 30 days

Every line is stored, reconciled and turned into a report or an alert by QuadC — and shown, live, in HERO. See it in HERO

Stop running the fleet blind

Tell us how many machines you run and how you route them today. We will show you what telemetry changes — in routes, in stock, in downtime.